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International Journal of Medical Science and Public Health

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Original Research Open Access


Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria

Victoria Nanben Omole, Ahmed Tijjani Mora, Ismaeel Umar Yunusa, Onyemocho Audu, Abubakar Ibrahim Jatau, Abdulrazak Gobir.

Abstract
Background: Among many recognized factors, the role of health workers remains crucial in influencing the effective running of the referral system. A paucity of information in this area exists in many developing countries.

Objectives: This study sought to probe for such information toward improving the quality of the referral process and the health system at large.

Materials and Methods: Using structured, open-ended, self-administered questionnaires, data were collected from 114 respondents, randomly selected across four tertiary health facilities.

Results: Knowledge and understanding of referral was high (93.8-100%) among respondents. However, attitudes and perceptions expressed regarding diverse aspects of referral such as referral tools, indications for referral, recordkeeping, and practicalities were relatively average. Only 21.9% were aware of standard referral forms; about 20% thought that referral should be at the request of patients. About 65.8% expressed diverse challenges encountered with referrals; and 64.9% support the rejection of certain cases referrals.

Conclusion: The advocacy for reforms in the referral system with regards to the training of health workers; the implementation of referral policies, guidelines and structured, standardized forms is recommended.

Key words: Referral System; Health Workers; Knowledge; Health Systems; Perception


 
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How to Cite this Article
Pubmed Style

Omole VN, Mora AT, Yunusa IU, Audu O, Jatau AI, Gobir A. Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. Int J Med Sci Public Health. 2017; 6(10): 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



Web Style

Omole VN, Mora AT, Yunusa IU, Audu O, Jatau AI, Gobir A. Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. www.scopemed.org/?mno=262273 [Access: October 24, 2017]. doi:10.5455/ijmsph.2017.0307617082017



AMA (American Medical Association) Style

Omole VN, Mora AT, Yunusa IU, Audu O, Jatau AI, Gobir A. Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. Int J Med Sci Public Health. 2017; 6(10): 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



Vancouver/ICMJE Style

Omole VN, Mora AT, Yunusa IU, Audu O, Jatau AI, Gobir A. Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. Int J Med Sci Public Health. (2017), [cited October 24, 2017]; 6(10): 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



Harvard Style

Omole, V. N., Mora, A. T., Yunusa, I. U., Audu, O., Jatau, A. I. & Gobir, A. (2017) Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. Int J Med Sci Public Health, 6 (10), 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



Turabian Style

Omole, Victoria Nanben, Ahmed Tijjani Mora, Ismaeel Umar Yunusa, Onyemocho Audu, Abubakar Ibrahim Jatau, and Abdulrazak Gobir. 2017. Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. International Journal of Medical Science and Public Health , 6 (10), 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



Chicago Style

Omole, Victoria Nanben, Ahmed Tijjani Mora, Ismaeel Umar Yunusa, Onyemocho Audu, Abubakar Ibrahim Jatau, and Abdulrazak Gobir. "Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria." International Journal of Medical Science and Public Health 6 (2017), 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



MLA (The Modern Language Association) Style

Omole, Victoria Nanben, Ahmed Tijjani Mora, Ismaeel Umar Yunusa, Onyemocho Audu, Abubakar Ibrahim Jatau, and Abdulrazak Gobir. "Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria." International Journal of Medical Science and Public Health 6.10 (2017), 1481-1488. Print. doi:10.5455/ijmsph.2017.0307617082017



APA (American Psychological Association) Style

Omole, V. N., Mora, A. T., Yunusa, I. U., Audu, O., Jatau, A. I. & Gobir, A. (2017) Knowledge, attitude, and perception of the referral system among tertiary health-care workers in Kaduna metropolis, Nigeria. International Journal of Medical Science and Public Health , 6 (10), 1481-1488. doi:10.5455/ijmsph.2017.0307617082017



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